{"title":"Custom Order Process","description":"\u003cp\u003eThank you for your inquiry, I’m so excited to work with you on your custom piece!! Please read the following information on my custom order process!\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eALL CUSTOM REQUESTS AND INSPO PICTURES MUST BE BASED OFF OF MY DESIGNS! \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s how my customs work:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA $30 nonrefundable deposit will be due before discussing the design of your custom piece. This deposit will go towards the final price of your piece. \u003c\/li\u003e\n\u003cli\u003eOnce your custom design is finalized, a $60 materials deposit will be due before I start working on your piece. I will then give you the total of your final payment. This deposit will also go towards your final price of your piece!\u003c\/li\u003e\n\u003cli\u003eAfter I complete your custom piece, the final payment will be due before shipment.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCustom Time Turnaround:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlease allow 10-13 business days for me to complete your custom piece. I love creating custom pieces but they do fall second in priority to my drops!\u003c\/li\u003e\n\u003cli\u003eThis timeline may vary on stone sourcing if I don’t have inventory of the stone you are interested in.\u003c\/li\u003e\n\u003cli\u003eI am taking rushed custom orders but an additional fee will be added to your total (less than 10-13 business days).\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eDesign Process:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCustom inspo must be based off of pictures of my own work.\u003c\/li\u003e\n\u003cli\u003eI do not recreate\/copy other artists designs!\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eStones and Materials:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAt this moment I only create jewelry out of .925 and .999 Sterling silver.\u003c\/li\u003e\n\u003cli\u003eI will use personal stones\/sea glass but I will require a photo of it before agreeing to use it.\u003c\/li\u003e\n\u003cli\u003eStone availability can vary. If I don’t have inventory of the stone\/sea glass your looking for I would be more than happy to spend time sourcing your perfect stone from my suppliers. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCommunication\u003c\/strong\u003e: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCustom communication can be handled via email or dms through Instagram.\u003c\/li\u003e\n\u003cli\u003eI try to respond to all my messages as soon as possible but please allow 1-2 business days for my response during the designing phase.\u003c\/li\u003e\n\u003cli\u003eOut of respect please respond to my messages within 1-2 business days during the designing phase.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eFinal Payment:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe final payment will be due after I finish your custom piece. Please pay invoice within 5 business days.\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eYour custom piece will not be shipped until I receive your final payment.  \u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eReturns and Exchanges of Custom Pieces:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCustom pieces are not eligible for return or exchanges, they are final sale!\u003c\/li\u003e\n\u003cli\u003eIf you choose to cancel your custom piece during the designing phase your $30 deposit will be forfeited. \u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eLet the process begin!!✨\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThank you for choosing me to create a special custom piece for you! Customs are such a fun collaborative experience and I’m so excited to work with you!! \u0026lt;3\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","products":[{"product_id":"custom-deposit","title":"Inquiry Deposit","description":"\u003cp\u003eHi! Thank you for your interest in a custom White Water Jewelry piece! After this $30 deposit is made we’ll start designing your custom piece!! Please take a look at all the extra details I offer for my custom pieces (2nd picture above^). I am so excited to work with you to create your perfect custom jewelry!! Please either email me or dm on Instagram to start designing \u0026lt;3\u003c\/p\u003e","brand":"White Water Jewelry Co.","offers":[{"title":"Default Title","offer_id":53184824279319,"sku":null,"price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0885\/4929\/4359\/files\/89EAEC77-B146-4193-ADBB-864C3AFC2A57.png?v=1786822055"},{"product_id":"materials-deposit","title":"Materials Deposit","description":"\u003cp\u003ePlease only purchase this deposit if we have confirmed your design for your custom piece and you have purchased the $20 deposit!!!! \u003c\/p\u003e","brand":"White Water Jewelry Co.","offers":[{"title":"Default Title","offer_id":54687655919895,"sku":null,"price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0885\/4929\/4359\/files\/80A1E723-8B50-43F0-801F-18B7E8308BAF.png?v=1786822055"}],"url":"https:\/\/whitewaterjewelryco.us\/collections\/custom-deposits.oembed","provider":"White Water Jewelry Co.","version":"1.0","type":"link"}